Refund policy
At OmniVita, we believe in the quality of our products and want you to feel confident trying them. That’s why we proudly offer a 30-Day Money Back Guarantee.
30-Day Money Back Guarantee
If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of receiving your order.
To begin a return or refund request, please contact us at info@omnivitawellness.com with:
- Your order number
- The product(s) purchased
- A brief explanation of the issue or reason for return
Eligibility
To qualify for a refund:
- Requests must be made within 30 days of delivery
- Products must be returned if requested by our support team
- Limit one money-back guarantee refund per customer, per product
Non-Eligible Items
The following items are not eligible for refunds:
- Products intentionally damaged or misused
- Orders flagged for abuse, fraud, or unauthorized resale
- Clearance or final sale items
- Gift cards
Return Shipping
Customers may be responsible for return shipping costs unless:
- The wrong product was sent
- The item arrived damaged
- The return is due to our error
Refund Processing
Once approved, refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the issue so we can resolve it quickly.
Contact Us
For all return or refund inquiries, contact:
Omnivita
info@omnivitawellness.com